Note: "permalinks" may not be as permanent as we would like,
direct links of old sources may well be a few messages off.
>some people still don't quite get it :( > >anyone has a suggestion for how we can improve on >beeing supported for drbd? > I just looked at the price and it's seems to be incredibly expensive. For one thing, it seems that duration of the contracts is for three months. That in of itself is odd. Who wants support for such a short period? Aren't most contracts a year? To make any comparison meaningful, the cost needs to be extended out for a year where applicable and for us in the US converted to US dollars. basic support, 4 * 474 = $1896 standard support, 4 * 1763 = $7052 By comparison, Canto, who sells a well-known digital archive management solution, charges us $925 a year for what is essentially equivalent to the standard support for drbd for our 5-user workgroup server product. (A product whose database will be soon be protected by drbd :).) Note this price is slightly discounted because we are an educational institution, and the prices would go up as the number of simultaneous clients goes up. By another comparison, Dantz, makers of a great cross-platform backup solution, Retrospect, is charging us $610 for a yearly tech support contract, the equivalent of the standard support contract above. This price may also be a bit discounted because of our educational status. Either way, standard support for drbd is essentially an order of magnitude more expensive. I suggest dropping installation support altogether and extending the existing basic and standard support options to a year at their three month price. Even then, it's not cheap. -- Maurice Volaski, mvolaski at aecom.yu.edu Computing Support, Rose F. Kennedy Center Albert Einstein College of Medicine of Yeshiva University